Ordering can be accomplished in person, over the phone, via email, or online. Delivery times can vary owing to the nature of the product, which is made in small batches or individually. We will email or call you to inform you of the item’s availability. Confirmed orders are binding 48 hours from placement of the order. Please note our return policy. Payment is made via Stripe by credit card on our website, via a secure payment link (on demand), or via a bank transfer (Credit Suisse, Switzerland, BIC/Swift CRESCHZZ80A, IBAN CH31 0483 5039 2684 4100 0).
Our prices are in Swiss francs (CHF) and exclude Swiss Value Added Tax of 8.1% if not otherwise mentioned. Our VAT no. is CHE-113.085.271 MWST. We will gladly quote you the prices in EUR (Euros) or USD (United States Dollars), should you wish to pay in either of these currencies.
Deliveries within Switzerland will be charged with CHF 15 and abroad with CHF 150 (one way shipping). For new watches, the shipping price is normally included in the sales price. Internationally, we ship our watches via FedEx international priority / DHL Express, or, in exceptional cases, via regular standard post (after checking with our customers).
Deliveries to customers living abroad do not include Swiss VAT (export price). However, customers abroad are subject to their own country’s customs and VAT charges (where applicable), which will need to be settled by our customers directly with their relevant authorities.
The entire watch is guaranteed against manufacturing defects for 2 years. The standard industry conditions apply. Shipping charges will be borne by ochs und junior AG during the guarantee period. Shipping charges will be borne by the customer outside of the guarantee period. Provided the shipping complies with our instructions, the item in question is covered by our transport insurance policy.
Our address for returns:
ochs und junior AG, Rue Numa-Droz 143, CH-2300 La Chaux-de-Fonds, Switzerland
+41 41 266 02 12.
Furthermore, ochs und junior rejects liability in the following cases: improper or illegal storage, adjustment or use of the products; use of incompatible spare parts or accessories; failure to maintain and/or improper modification or repair of our watches by the customer or a third party; force majeure, in particular damage caused by natural hazards, moisture, falls, impacts, etc., for which ochs und junior is not responsible, and official orders.
Applicable law: In the event of a dispute, the matter shall be subject to and construed in accordance with Swiss law.
The exclusive place of jurisdiction is 2300 La Chaux-de-Fonds, Switzerland.
May 2024